Return Policy:

  • The customer has the right to request a return of the product within 14 days from the date of receipt, in accordance with consumer protection law.
  • Return Conditions: • The product is in its original condition and unused. • The purchase invoice is provided.
  • Refund Method: • Cash on Delivery: The amount will be refunded within 5–10 business days after receiving and inspecting the product. • Electronic Payment: The amount will be refunded to the same payment method within 7–14 business days.

Exchange Policy:

  • The customer has the right to request an exchange within 14 days from the date of receipt, provided that: • The product is in its original condition. • The product is unused. • The product is in its original packaging with all accessories included.
  • Exchange Fees: The customer is responsible for the shipping fees for the exchange, unless the product has a manufacturing defect.
  • Exchanges are not accepted in the following cases: • Used or damaged products due to misuse. • Products purchased as part of special offers (if a non-exchange condition applies).